Are you accepting new patients?
Yes, we are. Call our office to see if we are accepting new patients with your insurance.
How do I contact the doctor after hours?
For emergencies, call the office and if the office is closed and you feel you need medical assistance before the office opens the next business day you will be given a toll free number to Health On Call our Triage Service that will take your information and based upon office protocals either contact the doctor on call or assist you in making a medical decision on how to best handle the situation at hand.
How do I get test results?
You should expect to get results from every test you have done, by phone call or letter, within 2 weeks of the test or lab. If you do not get the results, be sure to call us. No news is NOT good news! Sign up for Web-View today and be able to access all of your tests online. For more information please call the office and speak with Karen.
What hospital are you affiliated with?
Our physicians admit their patients to Murphy Medical Center where hospitalists are available to attend them 24 hours a day.
How do I get a referral?
Call and ask for Tammy our Scheduling Coordinator. She will ask the doctor if a visit will be necessary or if she can arrange for the referral.
Should I have my records sent to the office before my first visit?
Your physician will be better able to provide you excellent care from the first day if you either bring the records with you or have your physicians send a copy of your records ahead of time. You may come by our office to fill out forms to request these records. Your signature is required.
What insurances do you accept?
Click here for a list.
I have an insurance question. Who should I call?
Call the main office number at 828-389-6383 and ask to speak with either Kim or Tricia.
What about co-pays?
We expect the patient to pay the co-pay at the time of the visit. We accept cash, checks, and credit cards.
Do you accept credit cards?
Yes, we do, along with checks and cash.
How do I naviage the online Patient Portal?